At we want to help, and make sure everything is clear as can be.  We have created a few answers to the most common questions we are asked.  If there is something that you want to know, and it’s not listed below, then click that blue support button below, and ask one of our great team, who are just waiting to give you a great experience !!

Or get in contact with us via one of the methods below.

Frequently Asked Questions.

What is a Syndicate?

A Syndicate is a way for groups of people to play more lines than they could normally afford.  At we manage groups made up of different lotteries, and sell entries to these groups directly to you. Syndicates increase your chances of winning, simply by the fact that buying more tickets increases your chances of winning the jackpot of any lottery, as the more lines you enter the bigger the shot at the jackpot!

Why am I better playing a Syndicate than a single ticket?

By playing in a Syndicate, you give yourself a much increased chance of winning.  For example if you play in a group that has 30 entries into a lottery, the chances of winning are 30 times higher, than if you bought a single ticket. The only difference is that you then share the prize equally with the other members of your group.

What is a Share?

A syndicate is made up of shares, each share you buy gives you one part of the prize any syndicate wins, so the more shares you own, the bigger your potential share of any winnings.

How many people are in a Syndicate?

In a syndicate there are no more than 120 people in a syndicate group.  So you will be playing with no more than 120 people at any time.

Do you buy real tickets?

We buy real tickets direct from the Lottery operators and agents from around the world!  So you can be sure that your syndicate will have actual tickets from actual operators for your security and peace of mind.

How do I know if I have won?

Within 24 hours of the draw being placed, we get the official results from the ticket operators.

Our system then works out any prizes that are due to you, and if you win, these will be credited to your account balance, and you will be emailed.

We will also email you, to let you know if your entry in the syndicate doesn’t win a prize, so you will always know what has happened.

I thought I could only win a lottery if I lived in the country in which it is being sold?

Due to the uniqueness of the service we offer, we purchase the tickets on behalf of our syndicate members, and our agreements with the lottery suppliers and agents, allow us to claim and receive the prize . We then share those winnings onto you our players. This includes the National Lottery in the UK, and the Powerball & Megamillions in the U.S.

If I hit the Jackpot, how do I know I am going to receive the money?

We have legally binding contracts with the suppliers of our Lottery tickets, and you the same with  We make our money purely in the price of the share that we sell, we do NOT take any commission or extra charges if you win.  In fact, we love winners, as the more winners we have and we pay out to, the happier our customers are and the more positive life changing stories we can tell!


Our team at LottoNow will be waiting for your message and will endeavour to get back to you as soon as possible.


Simply click the “Support” button at the bottom of our pages and one of our agents will be in touch. Or call us on our support line.

write to us

If you need to write us a letter, you are more than welcome to. But please make sure you also let us know another way for us to contact you, either an email or a telephone number would be great.

Registered Office
Avenida Andalucia, 5 – Bajo, Benahavis, Malaga, 29679, ES


Just so you don’t get worried, your purchases will show up on your credit or debit card as